🔊 How to Cancel Roku Subscription on Roku Audio Devices
If you're using Roku audio products like the Streambar, Streambar Pro, or Roku wireless speakers, you might still be subscribed to streaming channels through Roku. While these devices enhance your TV sound, they also function just like any other Roku streaming player. That means you can manage and cancel your subscriptions directly from them.
🎵 6. Roku Streambar & Streambar Pro
The Roku Streambar and Streambar Pro are all-in-one soundbars that also include built-in Roku streaming capabilities. You can cancel subscriptions on these devices the same way you would on a standard Roku player.
Steps to Cancel a Subscription on Roku Streambar:
-
Press the Home button on your Roku remote.
-
Scroll to the channel you want to cancel.
-
Press the Star (*) button on the remote to open the options menu.
-
Select “Manage subscription.”
-
Choose “Cancel subscription” and confirm your cancellation.
🗣️ If your remote supports voice control, you can also say:
“Cancel [channel name] subscription”
🎧 Example channels include Netflix, Hulu, or premium add-ons like Showtime.
🔈 7. Using Roku Wireless Speakers & Subwoofers
Roku Wireless Speakers and Roku Wireless Bass or Bass Pro are audio accessories only. These devices do not include a Roku interface, so you cannot cancel subscriptions directly from them.
However, they are paired with your Roku TV or Roku Streambar, which you can use to manage your subscriptions.
What to Do:
-
Use the linked Roku TV or Streambar device to access your account.
-
Follow the steps listed above to cancel any active subscriptions.
💡 Tip: If you're unsure which Roku device you're subscribed through, log in at my.roku.com to check all your active subscriptions.
📺 How to Cancel Roku Subscription on Discontinued / Older Devices
If you’re using an older Roku device, don’t worry—you can still cancel subscriptions easily. Even though the interface might look a bit outdated compared to newer models, the steps are mostly the same. And if your device is no longer supported or too slow, you can always cancel through the Roku website.
🕹️ 8. Legacy Devices (Roku 1, 2, 3, LT, HD, XD, XDS)
These early Roku models may run slower or use an older version of the Roku OS, but most still support basic channel and subscription management.
Steps to Cancel a Subscription on Legacy Roku Devices:
-
Press the Home button on your Roku remote.
-
Highlight the channel you want to cancel.
-
Press the Star (*) button to open the options menu.
-
Select “Manage subscription.”
-
Choose “Cancel subscription,” then confirm.
📌 If your device doesn't show the “Manage subscription” option:
-
Go to my.roku.com and sign in with your Roku account.
-
Click “Manage your subscriptions” under your profile.
-
Find the channel and click “Unsubscribe.”
🛑 Note: Some very old models (like the original Roku HD or LT) may no longer be supported for updates. In that case, canceling via the website is your best option.
💽 9. Roku 4, Premiere / Premiere+, Express+
These mid-generation Roku devices offer HD or 4K streaming but may differ slightly in layout depending on the year they were released.
Steps to Cancel on Roku 4, Premiere, or Express+:
-
Use your remote to go to the Home screen.
-
Scroll to the channel you want to cancel.
-
Press the Star (*) button to open options.
-
Click on “Manage subscription.”
-
Choose “Cancel subscription,” then confirm.
💡 If you’re unsure of your device model, go to Settings > System > About to check.
🌐 Prefer to Cancel Online?
For all older Roku devices, you can always cancel through the official website:
-
Visit my.roku.com and log in.
-
Click “Manage subscriptions.”
-
Find the channel you want to cancel.
-
Click “Unsubscribe” and confirm.
📅 After canceling, you can still use the channel until your next billing date.
If you prefer managing your Roku subscriptions without using your TV or remote, you can cancel them directly through the Roku website or the Roku mobile app. This is a great option if your device is lost, broken, or not nearby.
💻 10. Using Roku Website (My Account)
Canceling through the Roku website is easy and works for all devices linked to your Roku account.
Steps to Cancel Roku Subscription Online:
-
Go to my.roku.com on any browser.
-
Sign in with your Roku account email and password.
-
Scroll down to the “Manage your subscriptions” section.
-
Find the channel you want to cancel (e.g., Starz, Paramount+, Discovery+).
-
Click “Unsubscribe.”
-
Confirm your cancellation when prompted.
📌 You’ll receive a confirmation message, and the channel will remain active until the end of your current billing period.
✅ This method is best if you have multiple devices and want to manage everything in one place.
📱 11. Using the Roku Mobile App (iOS/Android)
The Roku app lets you manage your subscriptions right from your smartphone or tablet. It works on both iPhone and Android devices.
Steps to Cancel Subscription from Roku Mobile App:
-
Open the Roku app on your device.
-
Make sure you’re signed in with your Roku account.
-
Tap the “Account” icon at the bottom of the screen.
-
Select “Manage Subscriptions.”
-
Choose the channel you want to cancel.
-
Tap “Cancel Subscription” and confirm.
📲 The mobile app is perfect if you’re on the go or can’t access your Roku device.
📝 Helpful Tip:
If you don’t see the channel listed, it may have been subscribed to outside of Roku (like directly through Netflix or Hulu). In that case, you’ll need to visit the channel’s official website to cancel.
After canceling a Roku subscription, it’s important to make sure the cancellation actually went through. This helps you avoid unexpected charges and gives you peace of mind.
Here’s how to check your subscription status using your Roku account:
🔍 Check Subscription Status on Roku Website
-
Go to my.roku.com and sign in to your Roku account.
-
Scroll down to “Manage your subscriptions.”
-
You’ll see a full list of active and canceled subscriptions.
-
Look for the channel you canceled:
-
If it says “Canceled” or “Expires on [date]”, you're all set.
-
If it still shows as “Active”, the cancellation may not have been completed.
-
📅 You’ll still have access to the channel until the end of your billing cycle, even after cancellation.
⚠️ What to Do If You Were Billed After Cancellation
Sometimes, you might still get charged after canceling—this usually happens if:
-
You canceled after the billing date.
-
You had a duplicate account or subscription.
-
The channel was subscribed outside of Roku (like directly through the channel’s website).
Here’s what to do:
✅ Step 1: Double-check your subscription status at my.roku.com
✅ Step 2: Check your email for a Roku confirmation message after canceling
✅ Step 3: If you were still charged, contact Roku Customer Support:
-
Visit: support.roku.com
-
Select “Billing & Subscriptions”
-
Provide your account and payment details
💡 If the charge came from a third-party service (like Hulu or Netflix), you’ll need to contact them directly to resolve it.
🛠️ Final Tips & TroubleshootingStill having trouble canceling your Roku subscription or not sure what went wrong? Here are some final tips and troubleshooting steps to help you take full control of your Roku billing and avoid unwanted charges.
❓ What to Do If You Don’t See Your Subscription
Sometimes, a channel or service might not appear under your Roku account. This usually means one of two things:
-
The subscription was made outside of Roku (like directly through Netflix, Hulu, or Paramount+).
-
You used a different Roku account when subscribing.
✅ Solution:
-
Double-check that you’re logged in with the correct Roku account at my.roku.com.
-
If the subscription still isn’t listed, visit the official website of the streaming service to cancel.
📝 Example: If you subscribed to Netflix through their app or website, you'll need to cancel it at netflix.com — not through Roku.
📞 Contacting Roku Support
If you’re still being charged or need help with billing issues, you can reach Roku’s official support team.
Steps to Contact Roku Support:
-
Visit support.roku.com
-
Select “Billing & Subscriptions”
-
Choose a topic like "Cancel a Subscription" or "Request a Refund"
-
Use live chat or request a support ticket if needed
💬 Roku support can help with account access, refund requests, and subscription issues.
🔄 Managing Third-Party Subscriptions (Like Netflix, Paramount+, Hulu)
Some channels on Roku are third-party services that handle their own billing. These include:
-
Netflix
-
Hulu
-
Disney+
-
Paramount+
-
Peacock
-
Amazon Prime Video
🛑 If you subscribed directly through these services, you must cancel through their official websites or apps.
✅ Quick Links:
💡 Always check your email receipts to see who billed you—Roku or the channel itself.
4o
Add New Comment