Answer
Apr 16, 2025 - 10:05 AM
If you’re unsure which subscription is active, or want help right away, call Roku support at 1-866.994.3657.
How Do I Unsubscribe from a Channel on Roku?
I've been trying to unsubscribe from a channel on Roku, and it’s honestly more confusing than I expected. I figured it’d be as simple as a couple of clicks, but there are so many different ways to subscribe (on the device, online, through third-party apps) that it’s hard to tell what the correct process is for canceling.
I think I subscribed to a couple of channels directly through Roku a while ago—probably using the Roku remote and not even realizing it. Now I’m getting monthly charges, and I want to stop them, but I couldn’t figure it out on the TV itself. I pressed the * button on the channel icon and saw some options, but it didn’t clearly show how to cancel.
Eventually, I logged into my.roku.com on a browser, went to “Manage Subscriptions”, and finally found the list of channels I’m subscribed to. From there, I was able to hit “Unsubscribe” next to the ones I don’t want anymore. It’s just kind of buried and not intuitive.
If you’re stuck like I was and need to unsubscribe from Roku channels, I definitely recommend doing it from a desktop or phone browser. Don’t assume removing the channel from your home screen actually cancels it—it doesn’t!
Has anyone else run into this?
Status:
Open Apr 16, 2025 - 09:28 AM
Do you have the same question? Follow this Question
1answer
Share Your Own Experience & Expertise
We look to ensure that every question is answered by the best people with relevant expertise and experience, the best answers include multiple perspectives. Do you have relevant expertise or experience to contribute your answer to any of these commonly asked questions?
Add New Comment